Welcome to Shape Tomorrow, Today
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Welcome to Shape Tomorrow, Today *
Get ready for five unforgettable days where strategy meets paradise. The 2025 National Sales Meeting is more than just a conference—it’s our moment to ignite ideas, celebrate wins, and shape what’s next. Together, we'll chart the course for the future while soaking in the sun and spending time together as one team.
Fairmont Mayakoba
Re-energize and connect at Fairmont Mayakoba, nestled within the magnificent Mayakoba Nature Reserve in the heart of the Riviera Maya.
Hotel Location:
Resort Map:
Hotel Website:
Check In:
3:00 p.m
Check Out:
12:00 p.m
Ground Transportation
We’ve got your ride covered.
From the moment you land in Cancun, we’ll make sure your journey is smooth and stress-free. Roundtrip ground transportation between the airport and the resort is included for all attendees.
Here’s what to expect:
✈️ Arrival: Once you clear customs, look for our event staff holding NSM 2025 signage outside the terminal. They’ll guide you to your designated transportation.
🏝️ Departure: You’ll receive your return shuttle details at hotel check-in. We'll make sure you're back at the airport with plenty of time to spare.
Pro Tip: Don’t grab a taxi or hop on another shuttle—our team will be waiting for you!
Still have questions? Check out the FAQs or reach out via Contacts.
Itinerary
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Travel to Cancun
12:00 PM: Lunch at leisure
3:00 PM: Guest check-in
6:30 PM: Dinner at leisure
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7:30 AM: Breakfast at leisure
8:45 AM: NSM starts, Riviera 1,2,3
12:30 PM: Lunch break, Riviera foyer
1:30 PM: NSM resumes, Riviera 1,2,3
5:00 PM: NSM concludes, leisure time
6:30 PM: Dinner at leisure (reservations made for you)
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7:30 AM: Breakfast at leisure
9:00 AM: NSM starts, Riviera 1,2,3
12:30 PM: Lunch break
2:00 PM: Activities or leisure time
6:30 PM: Dinner at leisure (reservations made for you)
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7:30 AM: Breakfast at leisure
9:00 AM: Activities or leisure time
12:30 PM: Lunch at leisure
2:00 PM: Activities or leisure time
7:00 PM: Gala Dinner
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7:30 AM: Breakfast at leisure
12:00 PM: Guest check-out
Travel home
Hotel Activities & Restaurants
Work hard, play even harder.
In between the big ideas and bold strategies, take time to explore all that Mayakoba has to offer. From poolside lounging to once-in-a-lifetime adventures, this is your chance to recharge, connect, and make some unforgettable memories.
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Resort Fun
Relax by the pool or join a beach volleyball game—your time is yours to enjoy.
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Dining
Experience dining that’s bright, colorful and flavorful, with the freshest local ingredients and sustainable seafood straight from the sea.
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Spots are limited—book early!
Use the form below to reserve your spot for hotel activities or restaurants.
Book Now
Frequently Asked Questions
Got questions? We got answers.
Whether you’re wondering what to pack or how to check in, this is your one-stop shop for all things NSM 2025.
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Plan to arrive on Monday, May 26 and depart on Friday, May 30. Official programming kicks off Monday evening.
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Think business casual for meetings, resort casual for dinners, and swimwear + comfy clothes for activities. Don’t forget sunscreen!
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Yes! Roundtrip ground transportation is included. Details are in the Transportation section.
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Most events will take place at our stunning Mayakoba resort. See the Hotel section for more info. Only excursions will take place offsite and return transportation will be included.
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This event is designed for our JTI sales team only.
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Unfortunately there will be no accommodation for extending your stay.
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Return flights and one checked bag
Return ground transportation from Cancun Airport to Fairmont Mayakoba
4 nights accommodation at Fairmont Mayakoba
Unlimited food & drinks (including alcohol) at all on-site restaurants & bars
Resort activities (like yoga classes, beach games, fitness centers)
Pool & beach access with loungers and towels
Wi-Fi throughout the property
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Spa services & treatments (at your own cost)
Premium wine, champagne, or top-shelf liquors not included in the standard package
Souvenirs, boutique shopping, or gift shop items
Laundry or dry-cleaning services
Room incidentals (minibar charges, damages, etc.)
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Some are complementary, others are optional add-ons. Check out the Activities section and book early.
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The concierge team will automatically be notified of any flight changes and will make rearrangements. Also feel free to contact us directly on the Contacts section.
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You are not permitted to leave the resort during leisure times unless for a group activity.
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Contact us directly on the Contacts section—we’re happy to help!
Contact us
Have a question about NSM 2025? We’re here to help!
Whether you’re looking for more information about your travel, schedule, activities, or anything else related to the event, don’t hesitate to reach out.
General Inquiries
📧 Email: general@jticoncierge.ca
🕐 Office Hours: Monday–Friday, 9 AM – 5 PM (EST)
Need Help On-Site?
Support staff will be on the ground at the Mayakoba resort and available throughout the event.
